For Clients: First Steps

How to get started with the Healthie platform

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14 articles in this collection
Written by Erica Jain, Cavan Klinsky, and Chelsey Amer and 1 other
FAQ

Where can I find my invite code?

Working with a Healthie provider? An invite code will help you match with them
Written by Erica Jain
Updated over a week ago

How do I add a profile picture to my account?

Clients can add a profile picture to their account - here is how
Written by Erica Jain
Updated over a week ago

How do I schedule an appointment with my provider?

Looking to book time with your provider for an in person or telehealth call? Here's how!
Written by Layla Connelly
Updated over a week ago

How do I cancel or reschedule an appointment with my provider?

Written by Layla Connelly
Updated over a week ago

How do I chat with my provider?

Message your provider to communicate via Healthie web and mobile app
Written by Erica Jain
Updated over a week ago

Where can I add a new insurance policy to my Healthie account?

Got a new insurance plan? Update your information on Healthie
Written by Erica Jain
Updated over a week ago

How do I share a document with my provider?

Written by Layla Connelly
Updated over a week ago

How do I reset my password?

Written by Layla Connelly
Updated over a week ago

How I Join my Video Call with my Provider?

Written by Layla Connelly
Updated over a week ago

Why is Healthie asking me for a credit card?

For clients: sometimes, providers ask for a credit card to keep on file
Written by Erica Jain
Updated over a week ago

Who has access to my data?

Only your provider can view your private health information.
Written by Erica Jain
Updated over a week ago