If you are joining Healthie from another EHR platform or software, we can import data into Healthie for you - this is free, and we take care of the leg work so it is a seamless experience for you.
Transfer your data in two easy steps
- Export data from your previous solution: We will accept all file types, though CSV files are preferred (and enable our team to extract the most data to import)
- Message our team in the bottom right - we'll then send you a secure way to upload this file.
Common questions about Data Transfer
Where in my existing EMR platform is data held?
Every platform will store their data backup in its own place. Key terms you may see are "Backup" and "Download my files" - this is often available in the "Account settings' section of your profile.
My existing EMR does not export data
If your existing EMR does not export data you need, or does not do any exports at all, please message our team to see how we can help you with this transition.
How long does data import take?
We make every effort to import data as quickly as possible. Typically, these requests will take 10 business days, but may take more or less time depending on complexity and amount of data.
Have additional questions about importing data?
Please message us, or e-mail email@example.com