Organization admins: View chat of team members

There may be instances in which you would like to be able to see chat conversations of other team members, for training and quality assurance purposes.

Healthie's Organization Platform enables admin-level members to view the chat conversations of other members. At this time, this feature is "view-only" - we are working on an update that will allow for internal communication within a chat conversation, and will update this post when this becomes available. 

To view the chat of team members, navigate to Organization > Members > View Records > Chat. You will be taken to that provider's chat conversations to review. 

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