Awell and Healthie

Awell is a low-code platform used by clinical and product teams to design clinical workflows and integrate them into their tech stack. With Awell, care organizations automate routine clinical tasks, synchronize data between systems and drive seamless coordination between care teams and patients.

Healthie can connect with your Awell care flows (e.g. onboarding, care pathways, triage) to help you automate, standardize and coordinate care.

The content of help documentation regarding integrations built by third-parties is managed and updated by the third-party. Healthie makes no guarantees relative to the functionality described by third-party services. Please see below for where to direct any support inquiries.

The Problem Awell Solves

Are your clinical and product experts spending time mapping care flows in Miro or Lucidchart? Writing protocols in Google docs? If so, you’re having challenges with one or both of the following:

  • Some of these flows live on as Google docs, PDFs & Flowchart and used as such in clinical practice, resulting in operational inefficiencies and potential clinical errors.
  • Some flows are hard-coded in patient and care team apps by the engineering team, resulting in slow time to market and a low ability to iterate.

Awell solves these problems by enabling your teams to design, operate and continuously improve your care flows with minimal engineering lift. Watch a demo of the Awell solution here.

Examples of Using Awell with Healthie

Bring automation, care, and workflows to the next level with Awell.

With this integration, you can:

  • Start an Awell care flow based on events (webhooks) happening in Healthie.
  • Get data from Healthie into Awell care flows to enrich your flows and use the data in conditional logic, personalized reporting, score calculations, ...
  • Push data back or perform actions in Healthie triggered by an Awell care flow.


Connecting Healthie to your Awell care flows opens up limitless possibilities for automating, standardizing and coordinating care. Several Healthie customers use Awell for use cases such as:

  • Patient onboarding
  • Send pre-consultation questionnaire to patient based on consultation date
  • Send an automated charting note to Healthie based on a form filled in by a patient/care team member
  • Send automated chat messages via Healthie to patients based on input in the care flow (e.g. “Your consultation data is scheduled for 9 November at 3:30 PM ET, please don’t forget to list your medication before the consultation using this form)
  • Automated follow-up
  • Task coordination for care team members
  • …and more

Sample videos

Create a charting note based on information collected in a form

Watch this video, to see how easy it is to create a flow that automatically creates a charting note in Healthie based on information collected in a form.

Send an automated chat message based on an appointment booked in Healthie

Watch  this video to learn how to send an automated chat message based on an appointment booked in Healthie. 

Getting Started with the Awell & Healthie Integration

If you’re interested in setting this up for your organization, please e-mail rik@awellhealth.com.

At this time, there is no charge for the integration, but active memberships with both Awell and Healthie are required. 

Please note that Healthie is not affiliated with Awell, and Awell is a third-party software company. Healthie does not cover the cost of third-party software tools like Awell. For more information on Awell pricing reach out to rik@awellhealth.com.

Resources

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