How can we help?

Organization Workflows

Team Member Management

Add / remove members in your organization and set specific permissions

2 articles

Onboarding Guides

Share specific resources for each member of your team (providers, admin, billers)

5 articles

Team Collaboration

Coordinate care and resources across your team

5 articles

Organization Calendar

Configure your team calendar with advanced permissions and generate sharable URLs

2 articles

Setup

Getting Started

Start setting up your Healthie account by following these easy first steps.

12 articles

Member Resources

Find free resources from Healthie for your business and account setup.

5 articles

Client Onboarding

Find resources for onboarding and working with your clients in Healthie.

17 articles

Healthie Platform

About Healthie

Import data, download our mobile apps, and set up your brand

7 articles

General Information

Learn about Healthie's privacy and security procedures to keep your information safe

8 articles

Privacy and Security

Learn about Healthie's HIPAA, PIPEDA, GDPR, AUS Privacy Act, PCI Compliance

6 articles

Account management

Managing your account, adding new users, pricing information, export your data

5 articles

Branding & marketing

Customize account with brand, logo, colors. Create URLs. Share promotions.

10 articles

Integrations

Connecting your Healthie account with your favorite apps and services

33 articles

Automations & workflows

Set up workflows to streamline business operations

19 articles

Reporting

Reporting features, leveraging reports for your business, use case scenarios

18 articles

Healthie Product Roadmap

Learn about recent and upcoming updates to the Healthie web and mobile platform

34 articles

EHR / Back-office

Calendar and Scheduling

Set schedule, manage calendar, automate appointment e-mails, sync externally

22 articles

Client Management (Groups & Tags)

3 articles

Charting & Client Profile

Take notes electronically; build custom templates or use existing; E-fax to others

20 articles

Electronic Forms

Build online question banks and e-signature forms for clients to complete online

23 articles

Out of pocket payments

Manage business bank account, build packages for clients, accept card payments

18 articles

Client Packages

Build client packages to charge for sessions, products, programs, and services

9 articles

Insurance

Build and track claims to submit to insurance for reimbursement of services

10 articles

Superbills

Generate and share Superbills with your clients; ICD-10 and CPT code lookup

3 articles

Tasks

Set reminders for yourself, other members in your org, and clients

2 articles

E-Fax

Send and receive faxes electronically through Healthie, activate a fax number

7 articles

E-Rx

Prescribe medications online via Healthie's integration with Dosespot

3 articles

E-Labs

Sell and schedule E-Labs directly within your portal

2 articles

Inventory Management

Track & store products that you offer, manage inventory within Healthie

2 articles

Client Engagement

Emails and Notifications

Customize and automate the email, text, and push notifications sent to your clients

6 articles

Client Settings

Learn how to connect, support, and engage with your clients in Healthie.

2 articles

Chat (Secure Messaging)

Securely send and receive messages from clients from web or mobile app

12 articles

Healthie Video Calls (Telehealth)

HIPAA-compliant video chat to connect with clients (one-on-one and group)

12 articles

Programs

Build courses and distribute / sell to your clients; share videos, documents, e-mails

10 articles

Journal Entries

Learn how to use Healthie's journaling tool to interact and support your clients.

9 articles

Goals

Build goal regiments for clients and track progress along the way

7 articles

Metrics

Track your client progress by logging metrics, and create custom metrics.

4 articles

Documents

Securely store, send, share and receive documents as you work with clients

10 articles

Care Plans

Learn how to share recommendations with your clients with care plan templates.

3 articles

Special configurations

Specialty Populations

Learn about best practices when working with specific client populations

10 articles

Partners

Find programs and businesses that have a special relationship with Healthie.

4 articles