Become a Marketplace Partner
Our Marketplace makes it easy for businesses to use software solutions together to enhance efficiency, increase revenue, and deliver patient care. Healthie partners with a wide range of technology platforms, as well as service providers, that collectively enable our customers to achieve the solutions they need for better business or client care outcomes.
At Healthie, it’s our vision to improve access to healthcare and enable better healthcare outcomes through technology. By building partnerships across the healthcare and technology industry, our Marketplace helps to break down barriers to workflows, processes, and care.
This article covers the scope of becoming a Marketplace Partner, with valuable information on how we'll plan to work together.
To apply to join our Marketplace, please complete our Marketplace Partner Application.
What types of Marketplace partners work with us?
1) Platform Partners
If you are an independent software provider serving a mutual customer base with Healthie, you can leverage our API and sandbox access to self-build an integration with our platform.
2) Consulting Partners
Offer your services to Healthie members. Via our Marketplace, Healthie customers can discover developer agencies, coaching programs, billers, and other 3rd party services familiar with Healthie.
The Marketplace Application and Implementation Process: For Platform Partners
After receiving your completed Marketplace Partner Application, our team will review your application and reach out to you with next steps in the Marketplace process. You'll find a general overview of how our teams will work together, to review, approve, and implement a proposed platform solution.
1. Complete the Marketplace Partner Application Form
The partner application form will allow us to get to know a bit more about your company and your interest in partnering with Healthie.
2. Introduction Call and Sign our NDA
Once we receive and validate your Marketplace Partner Application, our team will send over some times to meet followed by an NDA for your point of contact to review and sign. An NDA is not representative of exclusivity, you are welcome to offer your services and technology to other EHR platforms.
3. Review API Docs & Access our Sandbox
Our Marketplace Partner Application will ask if you need access to our API docs and a Sandbox environment. You'll be sent a link to access our API docs (or access the API docs directly), and we'll also follow-up with your Sandbox credentials. Questions about integrating with Healthie will likely be found here: Getting Started: Integration Best Practices
4. Propose Product Experience
Our Marketplace team will need to review the technical aspect of your proposed solution to properly asses the scope and development work needed by either parties. This will help to drive our ongoing discussions, and ensure that the end solution best meets our mutual customers' platform needs.
5. Sign Partnership Agreement
Our partnership agreement outlines how sales, success, marketing, and integration activities are divided amongst our companies. Our agreement will also clearly outline the fees related to your participation in joining the marketplace.
Our philosophy at Healthie is to ensure our customers pick the partners best for them. Therefore, we don't push one partner over another. We want to be sure our customers know the categories of partners we have available and encourage them to speak with your team, so they're speaking with the experts on your solution. The same goes for success and support. While we can support basic questions about the experience, we're not experts in how your platform should work, so be prepared to answer additional questions from mutual customers about the integration.
- Post-Contracting to Go-Live
Once you've built out the integration in our Sandbox environment, our Marketplace team will be in touch to review the proposed solution in staging. We'll host a video call with a screen-share step, so you can talk through the solution live.
Additionally, our marketing team will send over the asset collection documents needed to create your marketplace profile page on gethealthie.com/marketplace and for our help documentation. Note that these pages are updated by you and any changes made to the integration may require updates to your documentation.
Once we've approved the integration and have created your profile and help documentation, it's time to launch on the marketplace. For the first 8 weeks in our marketplace, your profile will have a "Pilot" indicator to let customers know that this integration is new to Healthie's marketplace.
Join our Marketplace: For Consulting Partners
Healthie works with consulting agencies across various specialties, from dev agencies, to credentialing agencies, and coaching programs. This allows Healthie members to find relevant industry support as they launch, build, and scale their healthcare businesses.
To get started, please fill out our Marketplace Partner Application. Our team will review your application and follow-up via email with next steps.
Questions? Reach out to marketplace@gethealthie.com