Allowing Booking Prioritization for Certain Providers
Organization admins are able adjust the booking priority of different providers with the Organization. If two Organization members/providers have the same availability slot, the member/provider with the higher Scheduling Priority value will be scheduled with first.
IN THIS ARTICLE:
How to Customize Booking Prioritization
- Navigate to "Settings" (gear icon located at the top-right of your Provider account) > Select "Organization"
- From the top menu bar, toggle over to "Members"
- Click Edit > Edit Settings for a member/provider
- In the Account Information section, you'll see a field for "Scheduling Priority" -- edit each member to give them the priority number you'd like (ie. if you have 5 team members, you can rank each member 1-5).
Additional Resources
Want this feature enabled for your organization? Email us at hello@gethealthie.com.