Demographics Details in Client Profile
As part of the ONC Certification process, Healthie now enables providers to record, change, and access their clients' Demographic Details.
To help providers better understand genetic predisposition and aid in holistic reporting, we've added options for Race, Ethnicity, Sexual Orientation, Gender, and Pronouns within the Client Profile > Actions > Personal Information.
IN THIS ARTICLE:
Race and Ethnicity
Within the Personal Information field, you'll see a Race drop-down menu. When this drop-down is clicked on, you may select one of the following options:
- Asian
- Black or African American
- Native Hawaiian or Other Pacific Islander
- Other Race
- White
- Choose not to disclose
Note: At the moment, you cannot select more than one race option.
Next, you'll see an Ethnicity drop-down menu. When this drop-down is clicked on, you may select one of the following options:
- Hispanic or Latino
- Not Hispanic or Latino
- Choose not to disclose
Sexual Orientation, Gender, and Pronouns
Within the Personal Information field, you'll see a Sexual Orientation drop-down menu. When this drop-down is clicked on, you may select one of the following options:
- Straight or heterosexual
- Lesbian, gay or homosexual
- Bisexual
- Other (opens up a free text box allowing you to enter in a "Custom Sexual Orientation")
- Don't know
- Choose not to disclose
Next, you'll see a Gender drop-down menu. When this drop-down is clicked on, you may select one of the following options:
- Female
- Male
- Female-to-Male (FTM)/Transgender Male/Trans Man
- Male-to-Female (MTF)/Transgender Female/Trans Woman
- Genderqueer, neither exclusively male nor female
- Other (opens up a free text box allowing you to enter in a custom "Gender Identity")
- Choose not to disclose
Note: When you select "Other," a box titled "Sex on file with client's insurance" will be visible. Please note that this field is required for insurance billing purposes.
Finally, you'll see a Pronouns drop-down menu. When this drop-down is clicked on, you may select one of the following options:
- She/her
- He/him
- They/them
- Other (opens up a free text box allowing you to enter in a "Custom Pronoun")
At Healthie, we believe that diversity and inclusivity are critical in healthcare. Learn more about gender, gender identity, and pronouns here.
AI Scribe and Pronoun Handling
Because Healthie's AI Scribe is transcript-driven, it relies on the clinical encounter's conversation and does not automatically pull demographic data from patient profiles into its general context. To ensure accurate and inclusive pronoun usage in your AI Scribe generated notes, we recommend the following best practices:
- Add the 'Pronouns' smart field to your form: Pronouns is a supported smart field. By adding it to your charting form, Scribe will automatically pre-fill it with the patient's existing profile data. If pronouns are discussed during the session, Scribe will update the field and write it back to the client profile.
- Configure custom instructions: Add form-level or organization-level custom instructions to guide how Scribe applies pronouns in the narrative. For example: "If the Pronouns field is empty, use they/them. Do not infer or guess."