Deep Dive: Client Activity Report

You can pull a detailed Client Activity report under the reports section in Healthie.

IN THIS ARTICLE:

Benefits of the Client Activity Report

This report is designed to show you how active your clients have been on the platform. You are able to filter this report by specific date ranges, individual providers, and/or full organizational teams to run analyses.

This is valuable for:

  • Observing which clients are very active on the platform, and identifying those that would benefit from pro-active outreach by our team
  • Looking at number of client logins, goals posted, entries logged, metrics, last login for client, and more. 
  • Running analysis on client engagement & activity through the platform, which can be use for operational and marketing purposes

Accessing the Client Activity Report

  • Navigate to Reports
  • Click on Client Activity
  • Select Provider and Date Range at the top of the page and press ‘Download Report’
  • Your report will be generated, which can take up to 30 minutes. You will receive an email when the report is available to download, and the file will be in the  "Generated Reports" folder in "Documents"
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