October 2024 Release Notes

Platform Release Notes: October 2024. Learn what new changes to the Healthie platform and mobile app that both providers and clients can expect to see. With new releases each week, make the most of Healthie's new features by bookmarking this help article and checking back frequently.

Unlock Charting Notes is Now Live!


We’re excited to announce that the ability to unlock chart notes is now live in Healthie! You can now easily edit, update, and correct documentation included in a charting note all within the Healthie platform.

This feature is automatically enabled for members of a solo practice and account owners and automatically disabled for all other team members. For multi-provider accounts, the account owner can head to Organization>Members>Permission Settings>Charting to enable the new "Can unlock charting notes" permission for other team members.

Learn more about how to unlock charting notes here.

Platform Font Update


As part of our commitment to providing a best in class user experience, we have updated the font used in the Healthie app to enhance overall legibility and make it easier for you to read and interact with our platform. The new font — called Inter — enhances readability of dense data and improves accessibility to make our app more user-friendly for people with visual impairments.  This type style is pre-optimized for a screen-based reading experience; integrating letter spacing, line height, and paragraph spacing. You can learn more about the benefits of using Inter for websites and apps here.


If you have any questions about our new font, please feel free to reach out at hello@gethealthie.com.

[Mobile Update] Goals Dashboard Refresh


You will notice an updated design in the mobile Goals Dashboard. This improved design maintains functionality while making it easier for you and your clients to view, add, and edit goals. You will notice the dashboard now contains high level goals metrics and goals are more easily edited and filtered.

Additional Updates

Minor bug fixes. Thank you for taking the time to report these issues to our team, so that we could diagnose and address these for those affected. If any of these issues persist, please let us know by contacting us at hello@gethealthie.com.


EHR

  • Resolved issue where flattened PDF faxes were sent inconsistently. Now any flattened PDF can be sent, ideally flattened by Adobe or other trusted 3rd party.
  • Resolved issue to ensure proper formatting of images when they are exported to PDF. Specifically, retain the image orientation and the aspect ratio, and set a max width of 100% of the page.
  • Fixed issue so that access to viewing/editing organization members is more consistent. If the user can't access organization members via Organization tab due to settings, they should not see Members page on Settings.
  • Fixed issue to ensure the Cancel button is visible no matter the size of the text field.
  • We've Improved Save Banner Visibility in Client Actions Tab. The save banner in the Client Actions Tab will now be visible from any part of the form, keeping you informed about validation messages no matter where you are on the page. 
  • Resolved an issue that allowed users to have multiple active instances of the same ICD-10 code. We’ve now implemented a fix that alerts providers when they try to add multiple active instances of the same code. Users can still have one active and one inactive instance, enabling accurate tracking of current and past conditions.

Scheduling

  • Improved video call experience to ensure if client and provider are both connected to the call they can automatically see and hear each other.
  • Resolved issue to ensure the "Licensed In" and "Provider" dropdowns are not hidden when all "General Availability" settings are disabled and the "Filter Availability" section of the org calendar is collapsed.
  • Fixed calendar issue where providers were unable to add new client from appointments sidebar

Billing

  • Fixed issue to allow generation of reports with large datasets that currently fail to complete due to database statement timeouts.
  • Resolved issue to allow providers to share packages with promo codes that remove all costs to any client
  • Resolved an issue with the billing filtering system to ensure that only relevant notes are shown when filtering to create a Superbill. This may lead to a shorter notes list when generating a superbill as it is now filtering out notes that should not count towards the Superbill.
  • Previously, when clicking "Create Superbill" we populated the list of chart notes with all chart notes in the system rather than only the ones that would actually be covered on the Superbill. Now, the list is clean and only includes the notes that will actually populate billing items onto the Superbill.
  • Resolved issue so that now card information in Healthie should update when it gets updated in Stripe.
  • Added note signed status and CPT codes used to appointments report to support biller workflows for checking on overall appointment statuses (e.g. needs followup, complete, etc.).

Charting

  • Resolved the flickering behavior to restore intended functionality on the intake flow page and allow for easier management of an organization's intake flows.
  • Resolved issue to ensure no crash occurs when creating a new goal and the goal creation modal appears correctly.
  • Improved the chat experience by ensuring that drafts entered by a provider will not be reverted when a new message is received.
  • Fixed issue where text appears white when viewing another organization member's sent chats via the Organization section
  • Resolved issue so that images added to the Agreement field will be easily visible and no longer be rendered with a black background.

API & SDK Updates

All features added this month are also available directly via the API. In addition, we are laser focused on building a best-in-class customer experience, which includes continuously investing in, and iterating on, our developer experience. This will include updates to documentation, SDKs, Webhooks and more, throughout the upcoming months.

  • [Stripe] - createCustomerDetail missing a rescue for InvalidRequest

Past and Planned Updates

  • View all updates from last month here. 
  • See planned product updates on our Product Roadmap. Subscribe to roadmap items to get notified when they go-live.
  • Learn how to add comments and submit feedback to our Roadmap here. 
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