Healthie Product Roadmap
To promote transparency and collaboration, and to empower you to prioritize your own product roadmap, we have released an overview of planned updates and new feature rollouts. We encourage you to subscribe to this page to receive updates on features you love and care about.
You'll find our current roadmap on our Product Portal: https://gethealthie.portals.airfocus.app/product-portal/now
In this article:
Prioritizing Roadmap Items
At Healthie, we're committed to equipping virtual-first organizations with the best tools to grow their business and build better relationships with clients. Healthie is a customer-first, product-led company. Our expansive feature-suite has been curated from the support & advocacy of the thousands of organizations that use and love our platform.
- Core product maturation (includes: web & mobile platform, developer experience)
- New products & features
- Integrations with other tools you love
Each year, we will release thousands of items not indicated on this roadmap, and have limited this list to major updates. Our priorities may change, and we'll update this tool as frequently as we can.
Product Portal Overview
Within our Product Portal, you'll find requests that are labeled as Now, Next, Later, Exploring and Released. If you do not see an item, you are welcome to use the Submit Request option on the top right of the Product Portal.
NOW
The "Now" tab of our Product Portal includes releases and feature enhancements that are actively being worked on by our engineering team. Typically, releases in development are expected to go live within 1-3 months, but this timeline is subject to change.
NEXT
The "Next" tab of our Product Portal shares information on updates that are on our roadmap, but are not yet in development. The Product and Engineering team have these items pinned to complete in the short-term (typically within 3-6 months). They will move to the "Now" tab after this stage.
LATER
These are features and integrations that are planned for Healthie but do not yet have a timeline for release and are not in our 6 month pipeline. Timelines are subject to change, so once we move forward with the work the item will move to the "Next" tab.
EXPLORING
Items in the "Exploring" tab have been provided as insights to the Product Team. They are currently reviewing these requested items that include feature improvements, new features, and integration requests. If the item becomes a planned update to the platform, it will move to the "Later" status. There is no timeline available for these items.
Submitting a Request does not mean it will appear in the Exploring tab. It will funnel into our system to be triaged by the team and some of the popular or enterprise requests will bubble up to this tab to capture further feedback.
RELEASED
The "Released" tab of the Product Portal are items that have already gone live. Feel free to review our monthly Release Notes, or check out our launched items for a comprehensive review of what's new at Healthie. With releases weekly (sometimes daily!) there's always something new to explore on the platform.
Submit a New Request
Access the Product Portal: https://gethealthie.portals.airfocus.app/product-portal/now
Use the Submit Request button on the top-right of the Product Portal. You'll be prompted to provide a description of your request, and an importance rating.
- Nice to Have: this would be cool, convenient, or useful
- Important: this would solve a major need for you
- Critical: without it, you'd consider switching to another product
Once your request has been submitted, it will be reviewed and organized by our Product team. We are always looking to improve the Healthie platform and the team has a lot of inputs to consider when trying to determine what to spend time/resources on. The reality is, not all requests will be built.
Please note that not every feature that is planned will be published to the Portal, as we are trying to ensure that we do not overwhelm our customers with too much information. If you have requested something that is not on the Portal, and if it gets built, you will be notified.
Add Feedback or "Like" an Existing Portal Item
If you see a Portal Card item that you would be interested in, you can add interact with that card directly through two mechanisms:
- Upvote the Feature — tap the thumbs up button on the bottom left-hand side and provide your email. This allows us to gauge how much interest there is in a specific request (helpful for prioritizing items on our roadmap), as well as notifying you if / when the release becomes available.
- Give Feedback — share your specific thoughts and needs related to this feature request by clicking the +Give Feedback button on the bottom right.
