White Label Mobile App: Developer Account Setup Guide

To publish your white-label mobile app, your organization will need to create and configure developer accounts with both Apple and Google. These accounts ensure your app can be properly listed, verified, and maintained in the App Store and Google Play Store under your company’s name.

This guide will walk you through the requirements and step-by-step process for setting up each account. Before you begin, make sure you have your company details, brand assets, and billing information ready.

Apple Developer Account

Step 1. Create an Apple ID for Your Organization

1. Create an Apple ID for your Organization

Before you can create a developer account, you need a dedicated Apple ID for your organization. This should be an email address multiple people in your company can access, like info@yourcompany.com.

• Go to the Apple ID creation page.
• Fill out the form with your company's information.
• Make sure to enable two-factor authentication (2FA) for this new Apple ID, as it's required for the developer program.

2. Prepare Assets and Information in Advance

Before submitting your app, you’ll need to have the following items ready:

• Two Logos: One with a background and one with a transparent background, both sized at 1024x1024 pixels.
• Feature Graphic: PNG format, sized at 1024x500 pixels. 
• App Long Description: The text you’d like to appear in your app listing.

Step 2. Obtain a D-U-N-S Number

A D-U-N-S Number is a unique, nine-digit identifier for businesses. Apple uses it to verify your organization's identity and legal status. If you don't have one, you'll need to request one from Dun & Bradstreet.

1. Use the Apple D-U-N-S Number lookup tool to check if your company already has a number.
2. If not, follow the instructions on the Dun & Bradstreet website to request one. This process is free, but can take up to a few weeks.

Step 3. Enroll in the Apple Developer Program

Once you have your Apple ID and D-U-N-S Number, you can enroll your organization in the Apple Developer Program.

1. Go to the Apple Developer Program enrollment page and sign in with your new Apple ID.
2. Read and agree to the Apple Developer Agreement.
3. Select Company/Organization as your entity type.
4. Enter your organization's legal name, D-U-N-S Number, and other required information. Apple will call the provided phone number to verify your enrollment and authority to bind your organization to legal agreements.
5. Review your details and submit the application.
6. After Apple's verification process is complete, you'll receive an email with a link to pay the $99 USD annual membership fee to finalize your enrollment.

Step 4. Request App Store Connect API Key Access

An App Store Connect API key is used to automate various tasks in App Store Connect, such as uploading builds or managing app metadata, without needing to log in with an Apple ID. Only the Account Holder or a user with an Admin role can generate an API key, but that is only possible once the Account Holder requests access to the API key from Apple. To do so:

1. Log in to App Store Connect with your new developer account.
2. Go to the Users and Access section.
3. Click on the Integrations tab, and then select App Store Connect API from the left-hand menu.
4. Click the Request Access button.
5. Once approved, let us know. No need to create an API key on your end, as we can once we’re added.

Step 5. Add us to your organization

Once the account is created and approved, please add us as admins, so we can begin the implementation of your white label.

1. Log in to App Store Connect with your new developer account.
2. Go to the Users and Access section.
3. Click on the People tab, and then press the “+” button
4. Add Hammad Ahmad hammad@gethealthie.com and Jeff Ovalles jeff@gethealthie.com with admin roles.

Android Play Store Developer Account

Step 1. Gather Your Company Information

Before you begin, you'll need the following:

• A Google Account: This should be a dedicated account for your organization, not a personal one. For example, apps@yourcompany.com.
• A Legal Business Entity: Your organization must be a registered legal entity, like a corporation, LLC, or partnership.
• D-U-N-S Number: This is a unique, nine-digit identifier for your business. Google uses it to verify your organization's identity. If you don't have one, you'll need to get one from Dun & Bradstreet, which is free and can take up to 30 days.
• Contact Information: This includes a legal name, address, phone number, and website for your organization. You'll also need to provide contact information for the individual managing the account.
• Payment Method: A credit or debit card must pay the one-time registration fee of $25 USD.

Step 2. Sign Up for the Play Console

With your information ready, follow these steps to create your account:

1. Go to the Google Play Console sign up page.
2. Sign in with the Google Account you created for your organization.
3. Choose the "Organization" account type.
4. Enter your company's information, including the D-U-N-S Number, legal name, and address. Ensure this information is accurate and matches your official business documents. Google will verify this information.
5. Read and accept the Google Play Developer Distribution Agreement.
6. Proceed to the payment section and pay the $25 USD one-time registration fee.

Step 3. Verify Your Identity

After creating your account and paying the fee, you'll need to verify your identity and your organization's details.

1. Navigate to the Account Details section in the Play Console.
2. Follow the prompts to upload documents that verify your organization's legal status, such as a certificate of incorporation or business registration documents.
3. You may also need to upload a government-issued ID for the individual managing the account to prove their identity.

Step 4. Add Healthie to your organization

Once the account is created and approved, please go ahead and add us as admins so we can then begin the implementation of your white label.

1. Log in to Google Play Store with your new developer account.
2. Go to the Users and Permissions section.
3. Press Invite New Users
4. Add Hammad Ahmad hammad@gethealthie.com and Jeff Ovalles jeff@gethealthie.com with admin roles.

Once you submit these documents, Google will review them. This process can take a few business days. You'll receive an email notification when your account has been verified and ready to use.