Devices compatible with Healthie

Healthie is accessible on all modern computer, tablet, and mobile devices as long as browser permissions are enabled

This article gives an overview of devices compatible with Healthie

Mobile devices

  • iOS and Android mobile devices 
    •  iOS 7.0 or later:
      •  Send and receive video using front or rear camera
      •  iPhone 4 or later, iPad Pro, iPad Mini, iPad 2 or later, iPod touch 4th Generation, iPhone 3GS (no front facing camera)
    • Android 4.0x or later

Tablets

  • Surface PRO 2/3 running Win 8.1 / 10
  • Apple iPads

Computers

Modern devices with browsers recommended:

  • Windows: IE 11+,  Edge 12+, Firefox 27+,  Chrome 30+
  • Mac: Safari 7+, Firefox 27+,  Chrome 30+
  • Linux: Firefox 27+,  Chrome 30+

Telehealth & Video Chat system requirements

  • An internet connection – broadband wired or wireless (3G or 4G/LTE)
  • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam - built-in or USB plug-in
  • Or, a HD cam or HD camcorder with video capture card
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us