Browsers compatible with Healthie

Healthie is accessible on all major browsers that support HIPAA-compliance and security measures. At Healthie, we believe in providing our customers with the best possible experience while using our platform. Ensuring the platform is compatible with various browsers is fundamental to providing a seamless experience. Therefore, we focus our efforts on a limited number of supported browsers that have been tested and confirmed to work seamlessly with our platform.

Healthie is compatible with the latest versions of the following browsers:

  • Microsoft Edge 
  • Google Chrome 
  • Apple Safari
  • Mozilla Firefox

Healthie may not work as intended and may not provide technical support for users experiencing issues while using an unsupported browser. Unsupported browsers may also not display our platform correctly, and some features may not be available.

We recommend that users upgrade their browsers to the latest version to ensure optimal performance and security. Upgrading to a newer browser version also helps to protect users from security vulnerabilities and ensures they have access to the latest features and functionality.

Browser Feature Requirements

To ensure that users can take full advantage of Healthie's features, we require support for the following features in all supported browsers:

  • JavaScript must be enabled
  • Cookies must be enabled
  • Local storage must be supported
  • The browser must be capable of 256-bit SSL (Secure Sockets Layer) encryption

Browser blockers

This is rare, but there may be instances in which a browser will block custom fonts in a browser, so all fonts show up as Times New Roman or another default font chosen by the browser. In this instance, we recommend:

  1. Use a different browser
  2. Follow the steps below to enable custom fonts
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