Healthie Technical Safeguards

Healthie's platform meets the highest certification standards for data security and privacy, leveraging industry standards to secure data for you and your clients.

Here is an overview of how Healthie maintains the highest level of security.

If you are interested in reviewing the technical safeguards that Healthie has in place to ensure compliance with HIPAA, please e-mail compliance@gethealthie.com and we would be happy to send you more information. 

Facilities

Physical Security

Our servers are housed in facilities that are protected by biometric security, surveillance systems, and security guards - 24 hours a day, 7 days a week, 365 days a year.

Disaster Recovery

We have a disaster recovery plan in place, including redundant power supplies and data backup.

Data Security

We store data at SOC Type 1- and SOC Type 2-certified facilities.

Activities

Transmission Security

Our website data is encrypted with 256-bit Secure Socket Layer (SSL) technology, whether you’re on a desktop, laptop, tablet, or phone. We use cryptographic keys to authenticate data transfer.

Standards

We use standard transactional codes ( CPT, ICD-10) that are based on up-to-date databases and monitored for updates. We monitor state & federal HIPAA rules to ensure compliance is current.

Financial Transactions

We process credit card transactions using secure encryption on a Level 1 PCI-compliant network. We tokenize and encrypt all payment information, and we do not store it ourselves.

Testing

Ongoing Testing

We are regularly audited by third party penetration testers to ensure compliance meets standards. We also run tests on our own software: we scan our ports, test for SQL injection, and block cross-site scripting.