Reviews from clients
Reviews, testimonials and feedback (the good and the bad) are an important part of business building. Healthie makes it easy for you to collect reviews from clients, as you can send a request for a testimonial or review automatically after a session has occurred.
Getting Started: Reviews from Clients
There are two steps for you to take, in order to request testimonials from your clients.
Part 1: Finalize Client Testimonial Waiver Template:
- Within your Healthie Form Library (Forms > Intake Forms) you will see the form "Client Testimonial Waiver" - make any modifications that you'd like to make to this form. We recommend including the suggested Waiver / E-sign, if you are possibly interested in using any client name or demographic information.
- Note: If you do not see this form, please e-mail firstname.lastname@example.org and we will add it to your account
Part 2: Have this form be automatically sent to your client after an appointment:
- Here are instructions to have the testimonial release automatically sent post session.
- When you have set this up, clients will receive an e-mail prompting them to log in and complete your Testimonial Release form
Forthcoming Updates: Reviews from Clients
*Note: This feature is not yet live, and we will update this post when this becomes available. Note: Depending on your plan, an extra fee may apply.*
We are in the process of building a marketing tool that will prompt clients to review your services on external review sites that you may use in your business. Clients will be able to indicate a thumbs up or thumbs down, and accordingly, leave you private or public feedback on their experience working with you.