Fitbit and Healthie

Healthie syncs with client Fitbit devices to automatically pull Health metrics into their client profiles, for you as a provider to view within their Healthie accounts. 

This article contains information on:

  • How clients can sync their Fitbit device and where to view metrics pulled
  • How clients can un-sync their Fitbit devices
  • Information on the Fitbit-Healthie Sync & best practices

How clients can sync their Fitbit device and where to view metrics pulled

Fitbit will pull the following data into Healthie: Weight (including from Fitbit scales), workouts, and physical activity. Data will be entered into a client's Healthie's Journal and visible on your feed. 

Here is Healthie's Client Guide to syncing with Fitbit devices, which we encourage you to share with your clients. 

How clients can un-sync their Fitbit devices

If you'd like assistance with un-syncing a Fitbit device on behalf of a client, please contact our Support: hello@gethealthie.com

Information on the Fitbit-Healthie Sync & best practices

  • Fitbit will sync data onto Healthie once a day, every day in the morning. 
  • After your client syncs their Fitbit with Healthie, entries will take 24 hours to first appear.
  • If there are day lapses between entries, it means that the client did not wear their Fitbit, or that FitBit did not record the data to their online servers.