Resources for your clients
Providing an exceptional client experience is fundamental for the success for your business and for your clients. Your client’s experience begins from the very first touch-point, and very likely from their first call. As you onboard your clients, Healthie allows you to create a tailored and professional client onboarding experience that naturally flows into your subsequent sessions.
Client Setup Guide
You can share this link with clients as a quick set-up guide.
You may also find this link helpful as you understand the client experience on Healthie.
Free Template to Utilize
Introduce Healthie to Your Clients (Word Doc) - Feel free to customize this version for your client-base and practice services.
The Mobile App
Healthie's mobile app allows clients to manage their care from anywhere. Clients can schedule appointments, message their care team securely, upload photos and journal entries, join video appointments, and more—all from their mobile device.
To get your client set up:
- Have them download the client mobile app for their Android or iOS (Apple) device.
- They sign in using the same log-in information as desktop.
- While most clients find the app intuitive, it helps to show your client which features you will be using with them. Most commonly: chat, scheduling, journaling, and goal tracking. A full list is available here.
Additional Resources
More resources for clients can be found at: clienthelp.gethealthie.com.
Looking for specific resources for your clients or product images that you can use to create your own? Please email us at hello@gethealthie.com.