Dexcom and Healthie

Healthie's integration with Dexcom blood glucose monitors enables clients to regularly pull in blood glucose metrics, for you as a provider to view within their Healthie accounts. 

This will enable you as a provider, or organization administrator, to view data inputs from your clients within your Healthie portal, and download Reports with aggregated information on a universal, per group, or per client basis. 

This integration can be enabled for members on Healthie's Plus Plan and above. Once enabled for your provider account, it can be (optionally) enabled for clients, so they can integrate their Dexcom device with Healthie. 

If you would like to have the Dexcom integration enabled, please e-mail hello@gethealthie.com with the subject line "Dexcom." 

How clients can sync their Dexcom monitor

Dexcom will push the following data into Healthie: 

• Blood glucose level 

Data will be entered into a client's Healthie's Journal as a metric and visible on your feed.

From a client's perspective, when they log into Healthie, they will be prompted to connect their Healthie account with Dexcom:

Here is a sample guide for clients to connect their Dexcom devices.

How clients can un-sync their Dexcom devices

If you'd like assistance with un-syncing a Dexcom device on behalf of a client, please contact our Support: hello@gethealthie.com

If you would like to turn off the ability for your clients to sync their Dexcom monitor with Healthie, you can navigate to Settings, and disable "Dexcom" This can be enabled / disabled on a global, group, and individual client basis. If you have disabled this, Clients will not see the ability to Integrate their Dexcom account with Healthie when they navigate to Integrations.

Viewing pulled metrics as a provider

As an organization administrator or provider with this integration enabled, you will be able to pull a report of entries, for a specific date range. This will be available to you in the Metrics Report for CSV download, where you will be able to filter data on a per client, per group, and aggregate basis. This will pull a report of all metrics that clients have entered, so if you are looking specifically for Dexcom metrics, you will need to filter this report by the Metric Type. 

Information on the Dexcom + Healthie Sync 

• All 288 data points from a full day's log will pull into the Healthie platform. 
• Dexcom will sync data onto Healthie every 6 minutes. 
• After your client syncs their Dexcom with Healthie, entries will take 24 hours to first appear.
• If there are day lapses between entries, it means that the client did not wear their Dexcom monitor, or that Dexcom did not record the data to their online servers.
• Right now, Healthie supports integration with USA Dexcom accounts.

This is a premium integration available for Plus Plan members and above. If you are interested in learning more, please e-mail hello@gethealthie.com with the subject line "Dexcom"