Create a Late Cancellation or No Show Policy

Many businesses elect to incorporate a cancellation fee into an intake form, that a client adheres to as part of their initial paperwork of your policies and fees. If a client cancels their appointment, and you have a cancellation policy in place, we recommend charging this client as a one-time fee.

Because of the fact that our providers sometimes make exceptions to their cancellation policy (extenuating circumstance, sick, vacation, or something else), which requires the provider's judgment call, the system does not automatically enforce your cancellation fee in the event of cancellation.

Forthcoming Updates 

A planned update will allow providers to automatically charge for a late cancellation or no show appointments. 

Learn more and Subscribe to be notified when this release goes live. 

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