[Coming Soon] E-Labs Direct by Healthie

Healthie's E-Labs Direct is a native lab ordering solution that allows clinicians to order, track, and receive lab results directly within Healthie's UI (and/or via Healthie's API).

This feature is currently in development. Please Subscribe to our Portal Card to indicate your interest and be notified when we release E-Labs Direct.


Benefits of E-Labs Direct

  • ✅ Built-in solution – Order labs instantly from the Client Quick Profile, no extra portal logins required
  • ✅ No manual data entry – Patient demographics will auto-populate from the chart so there’s no need to re-enter details
  • ✅ Effortless results tracking – Lab reports are automatically returned to Healthie, keeping everything in one place
  • ✅ Supports cash and insurance pay– Supports both insurance-covered and out-of-pocket payments

How to Use E-Labs Direct

Placing a Lab Order

  1. Open the client’s Quick Profile while charting.
  2. In the new E-Labs section, select the appropriate lab tests to order.
    • Patient demographic information will be auto-filled from their chart.
    • There’s no need to log into a separate system or search for the client again.


Viewing Lab Results

You can access lab results in two ways:

  1. From the Client’s Quick Profile

  • Navigate to the Client’s Profile > Labs tab
  • View top-line results directly in Healthie.
  • For detailed information, click to Download the PDF of the lab results.
  1. From the Client’s Overview Page

  • Navigate to the Client’s Profile
  • Scroll down to the Labs section at the bottom of the page.
  • Click on a specific result to Download the PDF for more robust details.

Transitioning from Change Healthcare E-Labs

When E-Labs Direct is released, it will be at Feature Parity with Healthie's Integration with Change Healthcare. You don't have to make this transition (we will continue to support our integration with Change Healthcare E-Labs for existing mutual customers) we recommend making this transition.

Here is our Transition Guide.

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