Migrating from Rupa Health to Fullscript
We are transitioning our lab ordering integration from Rupa Health to Fullscript. This guide will walk you through what to expect so you can continue to reach your client health goals without interruption.
Why Fullscript?
By bringing Fullscript into your toolkit, you can consolidate your supplement recommendations and lab ordering into one powerful, easy-to-use platform.
- Unified Experience: Manage both your product recommendations and lab results seamlessly.
- Client Convenience: Help your clients feel empowered by offering a single, trusted workflow for their ongoing health needs.
How to Transition from Rupa to Fullscript
Your lab ordering experience remains entirely unchanged as we have designed this update to feel completely familiar.
You can access Fullscript exactly where you are used to working with Rupa Health. Fullscript is available directly within the standard labs flow from the following areas:
- Client Profile Overview: Order labs quickly while reviewing your client's general details.
- Quick Profile: Access vendor selection efficiently during an active session from the Labs widget.
- Labs Tab: Manage, track, and order new labs from your central lab management dashboard.
To use these entry points, ensure you meet the connection requirements by connecting your Fullscript account and have the necessary permissions enabled: Can view labs, Can order labs, and Should see option to use Fullscript within Healthie. Simply select the option to order a new lab just as you always have, and choose Fullscript from the vendor options to continue providing top-tier care.
FAQs
Will I need to learn a new process to order labs?
Not at all! Your lab ordering experience will remain unchanged. You will follow the exact same steps you used previously, simply selecting Fullscript as your vendor.
Where can I find the option to order through Fullscript?
Fullscript will be integrated directly into your existing workflow. You can easily find it within the labs flow from the Client Profile Overview, the Quick Profile, and the main Labs tab.
What happens to my previous Rupa orders?
Your previous orders and historical data will remain accessible within your client profiles so you can continue to monitor your clients' progress without missing a beat.
Who should I contact if I have questions about the migration?
Fullscript will be handling the migration and communications. If you have questions, please refer to the Fullscript guide on moving your Rupa account. We also highly recommend reviewing Fullscript's Side-by-side platform guide.