Claim Forms: Place of Service Codes - Box 24B
A Place of Service (POS) is a field used when completing a CMS 1500 form to submit a claim to insurance. It indicates the location in which the health care service is actually provided.
The Place of Service (POS) is a two digit code used on Box 24B to indicate where services are rendered.
Enter a Place of Service Code
In Healthie, POS code is added under Service Facility information
- Select "Place of Service" dropdown under "Service Facility"
- Select from the following options provided for your convenience: Office, Home, Place of employment / worksite, Telehealth, Home, Other
Available POS Codes
- 11 - Office
- 12 - Home
- 18 - Place of Employment (Worksite)
- 99 - Other Place of Service
- 15 - Mobile Unit
- 02 - Telehealth
- 10 - Telehealth Provided in the Client's Home
For a detailed explanation of POS codes and how to appropriately use them, please refer to the CMS website.
Best Practices for Place of Service Codes
- Check with a client's insurance company as to their specific reimbursement policies for each POS
- The most common Places of Service are 11 (Office) and 02 (Telehealth) > Learn how to add telehealth as a service facility
- Please review the CMS Guide on Place of Service for other best practices
- If you update the POS code for a specific client, that will become the default code for that particular client (but, not for all clients).