Delete a Client Account

Healthie makes it easy to manage and securely store client data on file. 

Due to healthcare regulations and the implications of permanently deleting client health data, Healthie currently does not support providers (or clients) from being able to delete a client account. Furthermore, Healthie cannot delete a client account at the request of a provider or a client. 

With regards to test client accounts, while we understand that these accounts potentially have false/fake data and no real Patient Health Information, Healthie still cannot delete these. We recommend testing client accounts in Healthie Staging as opposed to within the Healthie product itself.

Here are some alternative ways to manage client data: 

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