Prescription Drug Monitoring Programs (PDMP)

Prescription drug monitoring programs (PDMPs) are state-level interventions to improve opioid prescribing, inform clinical practice, and protect patients at risk. Healthie's integration partner for E-Prescribing (DoseSpot) supports PDMPs, which can be enabled for a provider who has permissions for prescribing controlled substances (EPCS). 

Once enabled, PDMP data will be directly integrated into the clinical workflows of EHRs, for fast access at the point-of-care. There is no additional cost for accessing PDMP data. You'll find more information on PDMP and Healthie below. 

EPCS permissions and PDMP data access is currently only available to member's on our Enterprise Plan. 

Getting Started with PDMP

Providers who are interested in PDMP access will first need to have E-Rx enabled for their account, and have completed the EPCS enrollment process. This is a separate process that includes completing identity verification. Enterprise members can reach out to their account admin to complete the E-Rx application process, or can email hello@gethealthie.com as a next step, 

Once E-Rx and EPCS is confirmed for your account, here are the steps to request PDMP access: 

1. Visit Customer Connect: Go to the Bamboo Health Customer Connect portal.
2. Create Account: Click "Create an Account" in the top right corner.
3. Login and Apply: Log in and follow the on-screen prompts to provide the necessary information for the integration request.
4. Complete Application: Sign all required agreements within the portal and complete the application. Indicate "DoseSpot" as your software vendor.
5. State Approval: Bamboo Health will submit the completed application to the relevant state for final approval.
6. Credential Delivery: Upon state approval, credentials will be sent to the organization's primary contact and DoseSpot.
7. Forward Confirmation: The healthcare organization's primary contact will receive a confirmation email. They must forward this email to hello@gethealthie.com.

PDPM requests need to be submitted for each care provider that requires it.

If you have any questions about your application or PDMP, please email hello@gethealthie.com.

Accessing PDMP Data in the Current UI

Once enabled, the provider visits a patient details page in the Healthie for lab ordering, and Healthie will automatically make a request for the patient's PDMP history. If the PDMP request is successful, the patient's PDMP data and a NarxCare Risk analysis will display beneath their demographic information. These scores will gauge the patient's potential substance risk. 

You'll find more information on how to access the E-Prescribing page through Healthie here. 

Accessing PDMP Data in the Enhanced UI

Once enabled, the provider enters the Final Review & Sign Off step of ordering a controlled substance, and Healthie will automatically display a link to check the states' PDMP. The link will redirect to the state portal where the provider will need to log in.

You'll find more information on how to access the E-Prescribing page through Healthie here. 

DoseSpot offers an enhanced Bamboo Health integration, which allows providers to access state PDMP records without needing to log into separate state PDMP websites. When this integration is enabled, providers will see a View Patient Narx Report link on the left-hand navigation if applicable. If they click on that link, the client's report will display within DoseSpot:

PDMP Check Visibility in Chart Notes

Healthie enables organizations to display the timestamp of the most recent PDMP check directly within chart notes. When a PDMP check is completed through Bamboo Health in DoseSpot, the timestamp of the check will automatically appear in the associated chart note.

The PDMP check visibility is available automatically when the Associate E-Rx Orders with Chart Notes feature is enabled at the org level. Please email hello@gethealthie.com to request enable this at the organization level.

Exceptions to PDMP

Here is a link to PDMP's website that outlines state permissions. Some states & territories do not currently have an active integration to support PDMP including: 

• Guam Prescription Drug Monitoring Program (GPDMP) - pending as of August 2024
• Illinois Prescription Monitoring Program (IL PMP)
• Nebraska Prescription Drug Monitoring Program (NE PDMP)
• New York State Prescription Monitoring Program (NYS PMP)
• Wisconsin Enhanced Prescription Drug Monitoring Program (WI ePDMP)
• Internet System for Tracking Over-Prescribing (I-STOP)

Additional Resources:

• PDMP Video Walkthrough in Current UI
• Enhanced UI Resource Hub