August 2024: Release Notes

Platform Release Notes: August 2024. Learn what new changes to the Healthie platform and mobile app that both providers and clients can expect to see. With new releases each week, make the most of Healthie's new features by bookmarking this help article and checking back frequently.

E-Prescribing Update: DoseSpot API V2 Migration 

Healthie offers an E-Rx integration with DoseSpot as an add-on to your Healthie plan, which enables clinical providers to prescribe medications electronically on behalf of their patients. 

For providers using e-prescribing, we want to inform you about an update from DoseSpot: the release of V2 of their API. This new version required updates to some of our own APIs in Healthie.

The primary reason for migrating from V1 to V2 is to transition the Drug Database from Lexicomp, which is being discontinued, to Medispan. Unlike Lexicomp, which is updated monthly, Medispan provides weekly updates. This means providers will have access to the latest drugs on the market and the removal of outdated or discontinued medications, ensuring optimal patient care and safety.

While we aim to provide advance notice for any workflow or API changes, some changes surfaced late in the implementation process. These resulted in behavior changes that providers and patients may experience, including:

• Drug allergies that have been synced to DoseSpot cannot have their name changed (other attributes are ok to change). The UI will prevent this and display an information notice indicating this. Users can delete and re-create the allergy to work around this. This also impacts API users.
• Medications synced to DoseSpot cannot have their 'name' or 'dosage' changed (other attributes are ok). The UI will prevent this and display an informational message. Users can delete and recreate medications if necessary.
• The `monograph_path` on `prescription` in the API are now unavailable since we converted to DoseSpot’s API V2. We are exploring alternatives for known impacted customers.
• Previously, medications could be selected by patients without a dosage, preventing proper coding and interaction checks. With this new release, patients must select a medication dosage. This change might cause some friction with patients who do not know their dosage, but we will provide dosage options to assist them.

We’re excited for this migration – you can expect to see notable improvements in the e-prescribing experience. If you have any questions about changes in e-prescribing workflow or API, please reach out to hello@gethealthie.com.

[Update] Find Available Times and Prevent Double Bookings

As part of our ongoing efforts to improve ease of scheduling, we have added new checkpoints to prevent double booking appointments and easily find a new alternative time.

Starting now, you’ll notice a warning pop-up if you try to book an appointment during a time that is already reserved. This alert will help you avoid conflicts in the scheduling workflow.

If you decide to proceed with a double booking, you’ll see a final Event Conflicts warning pop-up. You can then choose to override the conflict and add the event if needed.

To help you find alternative times, we’ve added a Find a Time button. When a scheduling conflict occurs, this button will show available slots in a drop-down menu, making it easier to select a new time and complete your appointment.

Note: The times displayed in the Find a Time dropdown are based on the provider’s availability and Appointment Timing settings. Account admins, or team members with the correct account settings, can adjust provider availability.

[Update] Member Permission Setting

Shares packages with the entire organization

This setting allows this provider to be assigned to any package created, meaning they will display in the provider dropdown option in the package. If this setting is unselected, and they are not the creator of the package, they will not show in the provider dropdown of the package.

Additional Updates

Minor bug fixes. Thank you for taking the time to report these issues to our team, so that we could diagnose and address these for those affected. If any of these issues persist, please let us know by contacting us at hello@gethealthie.com.

Forms:

• Fixed issue to allow users to navigate to previous page from the photo ID upload page 
• Resolved issue to prevent the Form History from breaking when transferring users and intakes
• [Mobile] Enabled sorting on forms accessed on mobile

Charting:

• Fixed issue to ensure time of service doesn't change when closing charting notes
• Aligned buttons in charting to stay visually consistent
• Resolved issue where medications with blank names prevented using chart notes with medication questions
• Removed classes from pasted HTML content will establish consistent behavior for HTML in PDFs preventing unexpected display results in PDFs that are generated from a charting note. (Note: With this update, users can still format text in charting note fields but not through the class attribute)
• resolved an issue so that patient entered height is properly transferred into their Healthie chart

Scheduling

• Resolved issue causing an error when loading an appointment synced into Healthie from an external calendar
• Enabled filtering on past appointment slots
• Resolved an issue so that updating appointment location settings does not impact the max number of days in advance setting
• Made changes so that appointments no longer show as available after availability has been removed 
• Made an update so that when a user creates an appointment from anywhere in Healthie, the Appointment Type field will no longer be pre-populated

Billing

• Resolved issue so client profile can still be viewed if their active recurring payment doesn't have a next payment date
• Resolved an issue so that Group Appointments follow the same logic for billing as Individual Appointments

Client Profile

• Resolved an issue so that 'money owed' in Client Profile is automatically updated when an invoice is generated
• Resolved an issue so that changing a client's provider does not result in a blank page
• Resolved an issue so that the client overview page loads correctly after new insurance has been added

General:

• Added an indicator on the Chat icon app when you've received a new message (within the Healthie mobile app).
• Users can now setup Singapore bank accounts with the currency set as SGD
• Updated the dropdown options in Documents to be consistent with our standardized dropdown menu options, for a more consistent experience across the platform.
• Standardized Buttons in SignUpSelect.tsx to standardize the UI to use Design System for maintainability and scalability.
•  Standardized buttons in _DeletePopup.tsx to improve UI and use Design System for maintainability and scalability
• Added a new "About buttons" documentation page and updated Typography page with new Inter font tokens and best practices
• Resolved an issue where the referrer URL was not displaying in the sidebar
• Resolved an issue with the Back button on the Edit Package page

API & SDK Updates

All features added this month are also available directly via the API. In addition, we are laser focused on building a best-in-class customer experience, which includes continuously investing in, and iterating on, our developer experience. This will include updates to documentation, SDKs, Webhooks and more, throughout the upcoming months.

• Added the ability for API users to retrieve patient IDs from Dosespot via the API
• An error will now show when users attempt to add a duplicate insurance authorization for the same policy via the API.

Past and Planned Updates

• View all updates from last month here. 
• See planned product updates on our Product Roadmap. Subscribe to roadmap items to get notified when they go-live.
• Learn how to add comments and submit feedback to our Roadmap here.