Healthie Pricing

Healthie is a HIPAA-compliant, cloud-based software that offers telehealth, business management, and coaching tools for health and wellness professionals.

This article covers a general summary of our available plans. 

If you've not started an account yet, check our Pricing page for currently available plans and details, and sign up for a free trial while you're there. If you are an existing Healthie member who has questions about your subscription, please reach out to hello@gethealthie.com.

Starter Plan $0/month

Let us help you increase your revenue, while keeping costs low. The Starter Plan is $0/mo to use with up to 10 active clients. Get all of our core features outlined above at no monthly cost. This plan is a solo-provider plan. 

Core Features included on the Starter Plan: 

• Scheduling
• Automated appointment confirmations & reminders (via email)
• Payment processing
• Invoicing & Superbills
• Charting
• Paperless intakes
• Outbound Fax (add-on dedicated Inbound E-Fax line for $9.99/month)
• Built-in 1:1 telehealth
• Direct client messaging
• Client Portal
• iOs/Android Mobile app (for providers and clients)

If you are already enrolled on a Starter Plan subscription and would like to upgrade to another plan, reach out to hello@gethealthie.com for assistance.

Essentials Plan $49/month

The Essentials Plan is $49/mo billed monthly or $45/mo billed annually for providers with up to 250 active clients. This plan is a solo-provider plan. You can save 10% on an Essentials Plan subscription by paying annually.

Features included on the Essentials Plan: 

• All core features+
• 250 clients supported
• SMS text appointment reminders
• Create CMS 1500s
• Group messaging & Message blasts
• Basic email branding
• Outbound Fax (add-on dedicated Inbound E-Fax for $9.99/month)
• Migration support

Plus Plan

Our most popular subscription plan for individual providers is our Plus Plan. With premium features and ability to work with unlimited clients for $129/mo billed monthly. This plan is a solo-provider plan, additional team members or support members can be added from our Group Plan. You can save 10% on a Plus Plan subscription by paying annually.

Features included on the Plus Plan: 

• All core features+
• Unlimited clients supported
• Group video calls via HIPAA-compliant Zoom
• Direct Office Ally integration
• Programs (Fixed Date & Rolling Start)
• Dedicated E-Fax Line
• Premium Branding

Group Plan

For provider-owned practices with multiple practitioners, we offer our Group Plan at $149/month which includes 1 provider seat + 1 support member seat. Additional provider licenses can be added for $50/month. You can save 10% on a Group Plan subscription by paying annually.

Features included on the Group Plan: 

• All core features+
• 1 free support account with each provider license
• Admin control of member permissions & roles
• Shared organization calendar
• New provider training
• Option to designate Care Teams
• Internal team messenger
• Organization-level reporting
• Access to 1:1's with an Account Manager

Enterprise Plan

For clinics, retail orgs, health systems, health startups, and more, please contact us for Enterprise pricing. 

Our Enterprise accounts include our full feature list, plus: 

• API access (optional add-on)
• Web and mobile white labeling (optional add-on)
• Premium integrations with other business & clinical tools you use (fees may apply)
• Enterprise-level MSA & support with vendor security assessments
• Custom reporting & analytics
• Dedicated account manager

Subscription FAQs

Can I try Healthie for Free? 

Yes! We offer a 14 day free trial, with access to all of our core features. Alternatively, you can sign up for our Starter Plan after joining our free trial, which is free to use for up to 10 active clients. If you're just starting your practice, then the Starter Plan allows you to get your business up & running, at no cost.

Am I committing to anything? 

During the trial period, you are not committing to a plan, and you’ll be able to cancel at any point within your 14 day period. 

Healthie offers monthly and annual payment options, with discounts if you pay upfront. On our plans (with the exception of our Enterprise plan in which you’ve signed a specific contract), if you submit a notice to cancel, you will not be billed again. Healthie does not offer pro-rated refunds for unused days/months.

Can I cancel my trial? 

You’ll receive a trial-ending email reminder 3 days before your trial ends or you can send a request to hello@gethealthie.com. No questions asked! Alternatively, you can choose to stay on our Starter Plan, which is free forever when working with 10 clients. 

For my subscription, what is the billing period? 

There are two options for billing periods for Healthie subscriptions.  You can pay monthly or annually. Our providers who pay annually receive a 10% discount on their subscription rate. 

What is the difference between a support role and provider role?

For our group plans, you are allotted one one support role per standard (provider) seat. Support roles have different permissions within their Healthie portal than standard seats. The support role encompasses anyone in your organization that needs back-end access to the system. Most commonly, this is someone who schedules, does billing, or is responsible for other administrative work that does not include client engagement. 

Support roles cannot be not assigned clients, join Care Teams, have their own Zoom, or have a calendar on Healthie, but can message clients, view and book sessions for other team members, and conduct coordination activities for the organization. Support seats are able to see which clients are in a session, and view the Organization Calendar. Read more here. 

Member Resources 

The following resources will help you understand Healthie's core features, and assist you in personalizing your account during your trial or when beginning a Healthie membership

• Join our free Live Classes
• Review our Getting Started Help Guide
• Watch our recorded tutorial videos
• Contact us with any questions

Save 10% with an Annual Subscription

Members who pay annually receive a 10% discount on their subscription rate. To switch you membership to an annual payment plan, visit your Subscription page when logged into Healthie. 

You can also Contact us with questions you have about Subscriptions.