Zoom: Invite Outside Contacts to a Video Call

Healthie's direct integration with HIPAA-compliant Zoom comes with several features and capabilities designed to create engaging video calls and webinars. Some of these features are automatically included within Healthie's direct integration with Zoom, others can be enabled for your account on request. You can review Zoom capabilities that are available (or not available) via Healthie here

Our integration with Zoom is available to all members on Plus Plan and above. By default this integration is active for your account (view your integrations). You do not need a personal Zoom account or subscription, and you do not need to take any action to enable Zoom.


Have a video call with someone outside of Healthie

There may be instances in which you want to create a Zoom meeting link to meet with someone who is not in your Healthie account (and therefore, do not want them to receive your client welcome flow). Instances may include:

  • You want to host a webinar for contacts that are not in your Healthie client list
  • You want to host an external meeting with professional stakeholders 
  • You need to video chat with another wellness provider on your client's care team 

To do this, create a group Zoom appointment and give your meeting attendees the client link associated with the appointment. Members of this webinar do NOT need to have a Healthie Login to access this Zoom session. 

Please make sure you give your contacts the "Client Link" to join Zoom, NOT  "Your Link" 

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