Adjust email and push notification preferences
These notification preferences can be customized to meet your specific business preferences.
IN THIS ARTICLE:
- Set email and push notification preferences
- Notifications on Healthie mobile app
- Adjusting email and push notifications for clients
- Leveraging Healthie's API & White-Label
Set email and push notification preferences
To customize your email and push notifications:
- Navigate to Settings (Gear Icon) > Settings
- Select "Notifications" from the left-hand menu under "Personal"
Notifications are grouped into categories to help you easily customize your notifications, including:
- Client activity
Scroll through the list of notifications, and check the box next to how you would like to receive these updates (via email, or via push if available). If you would not like to receive notifications for a particular update, then deselect the boxes.
Your preference selections automatically save, you do not need to manually save them. A green "Saved" indicator will appear at the top of the page to confirm your changes have been saved. You can always return to these settings and adjust them in the future.
Notifications on Healthie mobile app
You can enable/disable email and push notifications, for the web platform, as well as the mobile app, to adjust your settings for the following features within the platform:
- A new client has enrolled onto your account
- Reactions and comments on food journal, workouts, metrics, and selfies
- Upcoming Appointments
- Upcoming Telehealth Sessions (a reminder push notifications 5 minutes before the scheduled start time of a video call)
To enable push notifications from your Healthie mobile app
1. Enable telehealth push notifications for your mobile device:
- On iOS: General Settings > Notifications > Healthie > Enable Push notifications. Additional information can be found here: Change notification settings on iPhone
- On Android: Apps > Settings > More > Healthie > Turn on notifications. Additional information can be found here: Control notifications on Android
2. Enable other push notifications:
- Log into your Healthie account from a computer, web browser, or your mobile device. Navigate to Menu > Notifications and you will see your menu of notification options appear.
- Click "Save" to update your preferences
Adjusting email and push notifications for clients
Clients can also adjust their own notification preferences via email and push notifications. You can share the following article with your clients: Email and push notification preferences
You can also adjust the frequency of appointment confirmation & reminder e-mails / SMS messages. Details here.
Leveraging Healthie's API & White-Label
If you are on our Enterprise Plan with the web white-label, you can disable all e-mails coming from Healthie.