November 2024: Release Notes

Platform Release Notes: November 2024. Learn what new changes to the Healthie platform and mobile app that both providers and clients can expect to see. With new releases each week, make the most of Healthie's new features by bookmarking this help article and checking back frequently.

Update to Displayed Prescriptions

If you are actively prescribing medications via Healthie's E-Rx integration with DoseSpot, any prescribed medications will display on the Client Overview page of their account (in E-Prescriptions).

E-Prescriptions show separately from other medications that may have been collected from a client through an intake form or charting note.

To make it easier for you to manage patient medications, we’re updating the E-Prescriptions widget to show only active prescriptions. This means you’ll no longer see duplicate entries for refilled medications—just the most recent active prescription. If you need to view a patient’s full medication history, You can still click through the "Add & Manage" option to view a comprehensive prescription history.

This update will help you quickly identify the current medications a patient is taking, streamlining your workflow and reducing clutter.

Update to the Appointment Notification Banner

We've updated the notification banner that displays upcoming appointment details. The notification now includes:

  • Time of the appointment
  • Appointment name
  • Time remaining until appointment
  • Button to join the appointment directly (for virtual appointments)

Clients will see a similar banner from their Client Portal.

Gestational Age Calculator for Forms

Healthie's Gestational Age Calculator is designed to simplify the process of tracking pregnancy progress by automatically calculating and displaying gestational age based on the client’s expected due date.

Whether you’re a healthcare provider specializing in maternal care or working with pregnant clients, this enhancement helps streamline your workflow, reduce manual calculations, and improve documentation accuracy—all within your charting forms.

Learn how to add the Gestational Age Calculator field to your charting templates here.

Redesigned Client Profile on the Healthie Mobile App

We’re excited to unveil a refreshed design and powerful new features for the Client Profile on the Healthie Mobile App! This update is all about making it easier to access client information and complete key actions—anytime, anywhere.

The Client Profile serves as your all-in-one hub for managing client details and actions. With everything you need in one place, delivering personalized care has never been easier or more efficient.

  1. Redesigned Client Profile: A cleaner, more intuitive layout to streamline your on-the-go workflow.
  2. Addition of Client Tags: Now you can leverage client tags within the mobile app to: 
    • Add tags to categorize clients.
    • Create custom tags to fit your workflow.
    • Easily remove or update tags.
  3. Addition of Quick Notes: Save time with a dedicated section to view and add quick notes on a client instantly.

Organization "Support" Email Address

We've added an Organization Email Address field to the Organization settings page. The email field defaults to the organization owner’s email address. This address is not visible to clients right now, but you’ll want to visit Organization > Settings and update the field with your preferred address. 

You could use a catch-all address, like help@domain.com, or a main office email address. If you have sub-orgs, the Organization Email Address field for each sub-org defaults to the parent organization owner’s address. We recommend updating the email address as needed for each sub-org.

On December 9th, we’ll publish this address to the Get in touch page of the client portal. The email address will only be visible to clients when direct messaging is disabled—it’s not shown anywhere else in Healthie, and is not used for any other purpose. 

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Additional Updates

Minor bug fixes. Thank you for taking the time to report these issues to our team, so that we could diagnose and address these for those affected. If any of these issues persist, please let us know by contacting us at hello@gethealthie.com.


Calendar

  • We fixed the following issues within the organization calendar filter logic.
    • When selecting a tag to filter by, only providers with that tag will be displayed in the calendar. If multiple tags are selected, providers with any of those tags will be shown.
    • When a user filters the organization calendar by provider, if an organization member is on the group session (Whether "Provider" or "Organization member"), the session should appear in the filtered calendar.
  • Improvements to the "Find a Time" booking flow in UTC timezone. Times returned by UTC should match other timezones (except the case where it causes a date cutoff ie. past 00:00h).
  • Improvements to helping clients find available appointment time when self-booking; Previously, clients would see "Go to Next Month" when searching for availability. Clients will now see "Go to next availability" which will redirect them to the next available appointment date for their selected appointment criteria.
  • Improvements to Calendar Syncs to reduce sync errors.
  • We've ensured that the state license and tags fields are saved and updated as a part of a saved filter and your calendar view settings.

Billing

  • Invalid ICD codes are now hidden from the dropdown.
  • [Change Labs] Lab result bell notification now sends to the orderer of the lab.

Engagement

  • Quicker loading of Edamam database for foodSearchQuery containing Meal Search (aka My Meals)
  • If provider does not have allow_group_level_actions enabled within their user permissions, they will not be able to message blast or community blast multiple patients.

Documents

  • Non-visible documents can now be moved into non-visible folders created by other providers.
  • Resolved an issue where providers were experiencing the error 'Can't Modify Frozen String' when attempting to fax documents from within the Documents folder. This also happened if a Provider generated a PDF from a Charting Note and tried to fax it with or without uploading it to Healthie. This fix reduces the need for providers to "flatten" a document before trying to fax it.
  • Improved speed & functionality when sharing a document with a large number of clients.

Reports


Charting

  • We've deployed and live tested all requirements for ONC b(11)

API & SDK Updates

All features added this month are also available directly via the API. In addition, we are laser focused on building a best-in-class customer experience, which includes continuously investing in, and iterating on, our developer experience. This will include updates to documentation, SDKs, Webhooks and more, throughout the upcoming months.

  • The following claim fields now exist on webhook for organization_info: Billing Provider, Other ID
  • Resolved an issue that allowed users to create appointments through the API without a Contact Type
  • Resolved an issue contributing to double booking — we update the code so that the is_at_free_slot  method does not use cached responses. This will help to prevent double booking issues.

Past and Planned Updates

  • View all updates from last month here. 
  • See planned product updates on our Product Roadmap. Subscribe to roadmap items to get notified when they go-live.
  • Learn how to add comments and submit feedback to our Roadmap here. 
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