Getting Started: Journal entries

Healthie's Journaling feature enables clients to log key nutrition, fitness, and lifestyle information into their platform. As a provider, you are able to customize this experience for your clients, as well as view, comment, and react to client entries as part of providing longitudinal engagement with your clients to augment care. 

IN THIS ARTICLE:


Overview: entries your clients can track

Healthie enables clients to log food, selfies, workouts, metrics (incl., and other health information that you may want to review. The ability for clients to journal can be turned on / off by you, and managed on a per-feature basis based on the care that you are providing. Fields are optional, and can be included / excluded by the client.

  • Food: Clients can take pictures of meals, indicate hungriness and healthiness, special settings for eating disorders, write comments, write a description, and a reflection. 
  • Journal / Reflection
  • Selfies / "Healthies":  Clients can take pictures of themselves and watch progress unfold over time. 
  • Workouts: Clients can log their workouts, including type, length, and intensity. 
    • Workout types include: Running, Walking, Yoga, Meditation, Weights, Swimming, Cycling, Other
  • Metrics: Clients can log metrics that providers request, most commonly including weight, BMR, waist circumference.  You can also create custom metrics, which may include measures like Sleep (hours), Stress level (rating 1-10), and other numerical scales.
  • Integrate with Wearables: Clients can connect Healthie with devices to automatically pull in health information for your review. 

The image above is of the CLIENT dashboard view. When your client logs into Healthie, this is the main screen they will see, and how they will be able to log their entries from the web portal.

At this time, clients cannot upload videos to their entries.


Where you can view your client's entries 

  • Home Feed: This will show all of your clients most recent activity on your homepage
  • Journal: In the client portal, you can see the specific client's activity including food journal, metrics, workouts, and selfies 
  • Reports: You can generate reports for a clients' appointment history and total activity for things like the number of journal entries, goals posted, comments, and more. Learn more about the Client Activity Report

If your client's journal entry has come from Apple Health, Google Fit, Fitbit, or another integration, a tag will appear next to the journal entry indicating that the entry came from a sync from an external device. 


Engaging with clients through journal entries 

As a provider, you have the ability to comment on client journal entries, as well as provide "quick reactions" to posts. 

Comments 

You can provide feedback and support directly on a client's journal entry with a comment. 

  • Clients can enable/disable whether they receive a notification when you leave a comment, by logging into their web platform > Notifications, and enabling/disabling "A provider writes a comment on a journal entry" - This is turned on by default for clients 

Quick reactions 

In lieu of providing a detailed comment, quick reactions may be useful to acknowledge that you've seen a post and to provide non-verbal feedback to guide a client

  • Clients can enable/disable whether they receive a notification when you leave a quick reaction, by logging into their web platform > Notifications, and enabling/disabling "A provider adds an emoji to a journal entry" - This is turned on by default for clients 


Adjusting settings for client tracking

You can set defaults for what you'd like clients to track. Learn how to adjust these defaults on the global, group, and individual level here


Additional Resources 

This brief overview video walks through the core features of Healthie Journal Entries, including your client's experience with journaling -- both from the web browser and the Healthie mobile app. 

Prefer to learn live? 

Join a Healthie Live Class to learn more about setting up your Healthie account and engaging with clients. Make the most of the Healthie platform with these free live tutorials, open to all Healthie members. 

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