August 2020: Release Notes

Platform release notes: August 2020. Learn what new changes to the Healthie platform and mobile app that both providers and clients can expect to see. With new releases each week, make the most of Healthie's new features by bookmarking this help article and checking back frequently!

Apple Health Integration

A new release enables more data and metrics to be pulled in for clients who have enabled the Apple Health integration with Healthie. The list of data that now syncs includes:

Body Fat Percentage
Cycling Distance
Heart Rate
Height
Mindful Minutes
Sleep Analysis
Steps
Walking & Running Distance
Weight
Duration for some activities
Calories burned for some activities

Appointments & Calendar

Ability to track group appointment attendance. Manually indicate within your group appointment settings which clients attended, enabling more detailed record keeping. Learn how
Improved appointment-related emails, including the ability for clients to add their appointment to their personal calendar.
Option to view the calendar with different time intervals (allowing you to Zoom in/out of the calendar) for Calendar and Organization Calendar. Learn more
For clients, their "Next" appointment has been updated to be clearer, included a link to join their call if scheduled as a telehealth session (from the mobile app). Learn more
Improved clarity of the confirmation status for an appointment. Within the mobile app, both providers and clients now will clearly see if an appointment is unconfirmed (and by whom). Tapping "Confirm" will render the appointment confirmed.
Ability for providers to edit appointments that have occurred in the past from the mobile app -- including updating the status of the appointment as occurred or rescheduled. Learn more

Care Plans

Healthie's Care Plans feature enables providers to share recommendations, resources, and goals for clients in a comprehensive way. Clients can now access their Care Plan from the Healthie Mobile app, so that your recommendations are always just a tap away. Learn more about your clients' experience with Care Plans.

Charting

You now have the ability to have multiple charting tabs open simultaneously within the same charting session. This will allow you to toggle between different notes or intake forms (ie. a new chart note and past notes) for more efficient charting and workflows. You can open a new charting tab whether you are currently writing a new note or previewing a note. To open a tab:

Go to Charting for a client > Choose "View Charting Notes" or Create Charting Note"
Click the "Plus" sign in the top menu (if you hover over it, it will read Create a New Tab")
A menu will appear, prompting you to either CREATE a new note or to OPEN an existing form. If opening an existing form, select the form category from the drop-down (Intake form, Charting Note, or Program Form). Then select the specific document you'd like to open.

Chat

Personalize your client's onboarding experience by enabling an automatic welcome message. This chat message will appear to clients when they first log into their Healthie platform, encouraging them to use Healthie Chat as a direct way to communicate with their provider. Add your own custom text to this message. Learn how
A new Chat setting enables providers to receive a "Chat Notification" when the Chat Autoresponder is on. Learn how to enable or disable this setting.

Client Allergies

Healthie enables wellness professionals to quickly document and review client allergies, food sensitivities, food intolerances, and food preferences. This client information is easily accessible so that it stays top-of-mind while making care recommendations. Learn more here.

More updates can be expected for client allergies documentation, including:

Addition of client allergy/sensitivity information in the "Client Overview" tab of the client profile
Addition of client allergy/sensitivity information within the Quick Profile, which will be visible/accessible while charting on a client
Addition of client allergy/sensitivity information into the Healthie Smart Form, for clients to provide this information during the onboarding/intake process, and have details automatically stored within their EHR/Client Profile.

Client Goal Reminders

Clients will now see a setting to turn on/off goal reminders -- allowing them to self-manage the notifications that they receive through Healthie related to goals. You can share this client help article with your clients to walk-through how to manage their settings related to goals.

Documents

New update to the design of documents from the web browser, for an easier and more intuitive experience. Learn more about Healthie Documents.
Addition of "breadcrumbs" within subfolders >> these are links that make it easy to go back to the higher level of the folder, without have to click the browser "Back" button. This allows for easy navigation through folders and resources.
Updates to the design for sharing documents

E-Labs

Last month we piloted a new E-Labs feature. This month we're pleased to share that e-Labs is now available to all Healthie members on Practice Plus plans and above. Healthie's e-Labs feature enables providers to offer, and clients to purchase, labs directly within the Healthie platform, and fully electronically, to save providers time and the need to navigate to external platforms.

This is currently restricted to Quest Labs and there is no additional fee for you to offer e-Labs in your business. At this time, clients are required to pay for labs out of pocket, and labs purchased via Healthie are not processed via insurance. Healthie's e-Labs feature is tied to the Client Packages platform, for Clients to seamlessly purchase labs from you via your Healthie account. Currently, e-Labs are not available to clients in NY, NJ, RI, and outside the U.S.

Learn how to get started with Healthie e-Labs here and join our upcoming free e-Labs Live Class. Save your spot.

E-Fax

It is now easier to navigate Healthie's E-Fax feature. Clicking the "Faxing" tab from the main menu will now display one page with two tabs for Sent faxed and Received faxes. Learn more about E-Faxing via Healthie.

Planned updates will enable you to click the actions tab (3 dots) for more options, such as preview the e-Fax, resend, add sender to "Referring Provider" tab, and more.

Metrics

As part of a larger redesign, Healthie's Metrics feature has seen some initial updates this month, including:

Addition of a "date picker" within the Client Profile > Metrics. Change the data range to provide more insights about your clients' health status and progress. Learn more
Improvements to the design of the metrics graphs

Payments

New filters in the Healthie Billing > Payments section will allow you to quickly filter by: Successful and Failed payments

Healthie Mobile App

Redesigned provider “Home” tab on the app.

With a new "Home" button, you'll now see an overview of important information, just as when you log into Healthie from the web browser on your computer. This includes information on upcoming appointments and pending tasks. Tab over to "Journal Entries" to see your feed of most recent client logged food and metric entries.

New In-Product Release Notes Indicator

A new indicator within your Healthie provider account will now appear when a new monthly Release Note article is available. Pressing the question-mark icon will reveal a “Product Updates” option. Click it to open the latest Release Note page in a new web browser tab. After pressing the icon, the red dot disappears. When the next release notes become available, the red dot will reappear. We expect this indicator to appear once per month. This will allow you to actively seek and review what is new from the Healthie product, without interrupting your current workflow.

Tasks

Ability to set Due Dates for tasks. Learn how here.
Coming soon: ability to set reminders for tasks

Video Call (Telehealth) Updates

Clients/providers who go to join their first video call will see an explanation why they need to allow access to their phone’s camera/microphone, and if they deny access they’ll see guidance on how to fix it.

Additional Updates

Improvements to the load time of Chat
Minor bug and style fixes
Change of terminology from "Workout" to "Activity" to be more inclusive of the types of activities clients may log.
Some parts of client packages embed now fit better on smaller size screens
Fixed an issue related to deleting a goal reminder
Faster loading time when clicking the "Documents" tab
Ability for clients to view documents (PDFs) included in a Program directly within the Healthie Mobile App
Fixes to journal entries, allowing providers to successfully click through to "Edit" or "View Details"
Distinction between "Walking" and "Running" metrics pulled from Apple Health sync
Client journal entries that are not published, now will save if a client closes the app. When they return to Journal entries, the information from their last, unpublished entry, will populate. Client can then go ahead and complete the entry/publish.

Upcoming

Here is a list of updates that you can expect to see in the next 1-2 months.

Ability to set reminders for tasks
Improvements to the client booking flow process, for easier and quicker client appointment booking.
Addition of client allergies to the client "Quick Profile."
Updates to the "Organizations" page within Healthie. Improvements will allow administrators to more easily review settings, permissions, and preferences for the organization and each org member.
Ability to select multiple clients and change their status from active to "archived"
Addition of new standard metrics including a1C, Body Temperature, and Oxygen Saturation
Update to the Appointments Report to include attendance

View all updates from last month here.

See planned product updates on our Product Roadmap for 2020.

Have a feature request for our team?

You can share your requests by emailing us at hello@gethealthie.com or by adding/voting for your requests on Feature Upvote.