Healthie Group Plan versus Enterprise Plan
Healthie’s HIPAA-compliant web platform & mobile app includes a robust feature set from scheduling, billing, and EHR to telehealth, online programs, client messaging, and more.
Designed to scale, Healthie supports multi-provider organizations of all sizes with varying business needs.
This article covers the key differences between our Group Plan and Enterprise Plan to help you decide which plan best supports your organization and business needs.
Group Plan
Healthie’s Group Plan is designed for multi-provider, clinician-owned practices, offering advanced administrative permissions & controls as well as collaborative team features.
Seats / Pricing: Our base Group Plan includes 1 standard seat, and 1 support seat - the Group plan is our only non-Enterprise plan that allows users to have a support seat. With this plan you have the ability to add-on as many additional seats as needed. There is a fee of $50 / additional standard seat / month. Every standard seat comes with a free support seat for your administrative or supportive staff – learn more about Standard vs Support seats.
Customizations / Add-ons: The Group Plan supports standard branding and integrations.
TL;DR: If you are a scaling group practice or organization that wants an out-of-the box solution and the ability to add as many providers and patients as needed, then the Group Plan may be best for your business needs.
Start a free trial, and we’ll take it from there – you’ll receive a welcome email and a link to schedule a 1:1 call with our team.
Enterprise Plan
Healthie’s Enterprise Plan is designed for large healthcare practices, multi-specialty organizations, and digital health startups.
Seats / Pricing: Our base Enterprise plan includes seats for 5 standard seats, and 5 free support seats – learn more about Standard vs Support seats.
Customizations / Add-ons: Organizations can optionally add-on premium integrations, semi or full account white-labeling, and/or API access. Healthie's API offers turnkey access to our complete feature set, with full documentation, and automatic upgrades alongside Healthie's product upgrades.
Dedicated Customer Support: Healthie’s enterprise customers receive a dedicated Customer Success Manager that is responsible for assisting you from implementation, through training, and long-term success.
Premium Integrations: Healthie has a full harbor of integrations, including built-in integrations and partner-developed integrations. Premium integrations can be enabled for Enterprise plans, and may come with an add-on fee.
- Our most popular integrations include: Shopify, Google Tag Manager, HubSpot, Twilio, Sendgrid, Mixpanel, Constant Contact, and Facebook Pixel Tracking.
TL;DR: If you are a scaling organization with advanced needs for security, branding, or API access, then the Enterprise Plan is well suited for your needs. An additional consideration is the need to manage separate businesses under a Parent organization, which would require the Enterprise Plan for the sub-organization add-on.
Request a time with our team to learn more about how Healthie can support your organization – Contact Us.
Feature Comparison: Group Plan vs Enterprise
There are key differentiators between Healthie’s Group and Enterprise plan, which you’ll find outlined below. For a complete list of feature options, view our feature matrix on our pricing page.
This symbol “ - “ means not available for that plan.
| Group Plan | Enterprise Plan | |
| Dedicated Customer Success Manager (CSM) | – | ✅ |
| Live success training calls | 1:1s with available CSM | 1:1s recurring |
| Dedicated Solutions Engineer (SE) | – | ✅ |
| Implementation support | 1:1 with available CSM | ✅ |
| Data imports | 1 | 2 |
| Add team members | ✅ | ✅ |
| Account roles & permissions | ✅ | ✅ |
| Permission templates | ✅ | ✅ |
| Shared organization calendar | ✅ | ✅ |
| Advanced appointment settings | ✅ | ✅ |
| Remove “appointment reason” field on self-booking | – | ✅ |
| Booking prioritization for specific providers | – | ✅ |
| Internal team chat | ✅ | ✅ |
| State licensure booking | ✅ | ✅ |
| Conditional Form Questions | – | ✅ |
| Auto Score Forms | – | ✅ |
| Add an Image or File Upload Field to an Intake Form | – | ✅ |
| Embed a URL or iFrame within a Healthie Form | – | ✅ |
| Custom reply-to email | – | ✅ |
| Emails sent from own domain | – | Included with white label |
| Remove the word free on packages that are $0 | – | ✅ |
| Single Sign On | – | Included with white label |
| Master Services Agreement (MSA) | – | Signed MSA |
| Customized Business Associate Agreement (BAA) | Standard | Signed BAA |
| API access (optional add-on) | – | Additional Cost |
| Support with vendor assessments | – | ✅ |
| Smart Tasks | Standard | Additional tasks via API |
| Semi-Web White Label | – | Additional Cost |
| Full Web White Label | – | Additional Cost |
| Mobile White Label | – | Additional Cost |
| Sub-Organizations | – | Additional Cost |
| E-Fax | Dedicated Line (Inbound Fax) | Dedicated Line (Inbound Fax) |
| E-Rx | Additional Cost | Additional Cost |
| EPCS add-on to E-Rx | – | Additional Cost |
| Zoom for Healthcare (1:1 and Group Video Calls) | ✅ | ✅ |
| Premium Integrations: | ||
| Shopify | Add On | Add On |
| Google Tag Manager | – | Add On |
| Hubspot <> Healthie | – | Add On |
| Mixpanel | – | Add On |
| Sendgrid | – | Add On |
| Twilio | – | Add On |
| ConstantContact <> Healthie | – | Add On |
| Facebook Pixel Tracking and Healthie | – | Add On |
More information on integrations
Healthie has a full harbor of integrations, including built-in integrations and partner-developed integrations.
- Some integrations are available by default from Healthie, at no additional cost for your plan.
- Other integrations are premium, and are available for an additional cost and/or available for white-label customers.
- Integrations that are developed by our partners are available to customers on any paid plans; however, they require you to sign agreements with the third party..
Review all integrations, and see plan designation or requirements here: Healthie Harbor.
You can filter integrations based on:
- Healthie versus partner built integrations
- Integrations available based on specific Healthie Plans
- Or categories of integrations:
- AI companies
- Billing
- Financial solutions
- Provider data & scheduling
- Front desk efficiency
- Patient record & data solutions
- Labs and diagnostic testing
- Care support tools
- Interoperability
- Service partners
If you have questions about a specific integration, please contact marketplace@gethealthie.com.